Print

INNOVATION IN MANAGING EDUCATIONAL SERVICES

Lykopoulou Zacharoula

Abstract

Instead of a common cultural perspective, university culture is experienced at three distinct levels: the enterprise, the profession and the cognate area. Each of them exerts a powerful influence on the ideology or systems of beliefs that characterize academics and academic institutions. Thus, many different dimensions should be assessed in order to indicate which of them can affect universities performance and decision-making regarding innovation. This paper concerns higher education in Greece, as applied today and in the forthcoming years and its aim is ternary; firstly, the study on the implementation of international innovation indicators in education, secondly the use of innovative teaching practices and finally the relationship between different organizations and its impact on innovative educational practices. The primary research contacted with the use of a questionnaire on a sample of 471 teachers all over Greece. The findings among others show that the higher the level of innovation regarding educational services, the higher also is the level of innovation on educational processes.

 

Keywords:

educational innovation, organizational culture, educational services

 

JEL Codes: I20, M10

 

 

REFERENCES

Bankova, I. (2019). Administrative conflictology. VFU „ChernorizetsHrabar“. Varna. P. 137-138

Barnard, Z., & Van der Merwe, D. (2016). Innovative management for organizational sustainability in higher education. International journal of sustainability in higher education17(2), 208-227.

Bradshaw, M., & Hultquist, B. L. (2016). Innovative teaching strategies in nursing and related health professions. Jones & Bartlett Learning.

Bryan, C., & Clegg, K. (Eds.). (2019). Innovative Assessment in Higher Education: A Handbook for Academic Practitioners. Routledge.

Bryndin, E. (2019). Creative Innovative Higher Education of Researchers with Flexible Skills and Synergy of Cooperation. Contemporary Research in Education and English Language Teaching1(1), 1-6.

Corlu, M. S., Capraro, R. M., &Capraro, M. M. (2014). Introducing STEM education: Implications for educating our teachers in the age of innovation.

Deming, D. J., Goldin, C., Katz, L. F., &Yuchtman, N. (2015). Can online learning bend the higher education cost curve?. American Economic Review105(5), 496-501.

Duong, D. H., &Swierczek, F. W. (2019). The Impact of Top Management Team and Organizational Culture on Product/Service and Process Innovation in Vietnamese Banks. Journal of Applied Finance & Banking9(2), 55-68.

Ghauri, P., Grønhaug, K., & Strange, R. (2020). Research methods in business studies. Cambridge University Press.

Golikidou, L., &Tzimoyiannis, A. (2014). Educational Innovations in Secondary Education: Design and study of an eLearning program within the Comenius project. Science and Technology Issues in Education, 7(1-2), 99-118.

Haller, J. B., Bullinger, A. C., &Moslein, K. M. (2011). Innovation contests. Business & Information Systems Engineering3(2), 103-106.

Hermans, R., Tondeur, J., van Braak, J., & Valcke, M. (2008). The impact of primary school teachers’ educational beliefs on the classroom use of computers. Computers & education51(4), 1499-1509.

Hofman, R. H., de Boom, J., Meeuwisse, M., &Hofman, W. A. (2013). Educational innovation, quality, and effects: An exploration of innovations and their effects in secondary education. Educational Policy27(6), 843-866.

Hornsby, D. J., & Osman, R. (2014). Massification in higher education: Large classes and student learning. Higher education67(6), 711-719.

Hovne, A. S., Hovne, B. S., & Schott, T. (2014). Entrepreneurs’ innovation benefitting from their education and training and from national policy and culture: A global study. International Journal of Entrepreneurship and Small Business23(1-2), 127-144.

Hromi-Zhigalova, T., (2017). Social economy and modern economic transformation, Collection, Social economy in the conditions of limited resources - theory and practice, SWU, p.78, ISBN 978-954-00-0147- 0

Huda, M., Jasmi, K. A., Embong, W. H. W., Safar, J., Mohamad, A. M., Mohamed, A. K., ... & Rahman, S. K. A. (2019). Nurturing compassion-based empathy: innovative approach in higher education. In Social Issues Surrounding Harassment and Assault: Breakthroughs in Research and Practice (pp. 144-163). IGI Global.

Krasteva R., Pantelis Ef. (2017) Bridging relationships between education, refugee crisis and tourism, paper in Scientific Conference “Education and New Learning Technologies”, 3-5 July 2017, Barcelona,   https://library.iated.org/view/KRASTEVA2017BRI

Manning, K. (2017). Organizational theory in higher education. Routledge.

Maritz, A., De Waal, A., Buse, S., Herstatt, C., Lassen, A., &Maclachlan, R. (2014). Innovation education programs: toward a conceptual framework. European Journal of Innovation Management17(2), 166-182.

Porter, W. W., Graham, C. R., Spring, K. A., & Welch, K. R. (2014). Blended learning in higher education: Institutional adoption and implementation. Computers & Education75, 185-195.

Riddell, A., & Nino-Zarazua, M. (2016). The effectiveness of foreign aid to education: What can be learned?. International Journal of Educational Development48, 23-36.

Schoen, L., &Fusarelli, L. D. (2008). Innovation, NCLB, and the fear factor: The challenge of leading 21st-century schools in an era of accountability. Educational Policy22(1), 181-203.

Sharples, M., de Roock, R., Ferguson, R., Gaved, M., Herodotou, C., Koh, E., … & Weller, M. (2016). Innovating pedagogy 2016: Open University innovation report 5.

Simoes, C. (2019). Organizational culture in higher education branding. Strategic Brand Management in Higher Education.

Subramanian, A. M., Choi, Y. R., Lee, S. H., & Hang, C. C. (2016). Linking technological and educational level diversities to innovation performance. The Journal of Technology Transfer41(2), 182-204.

Sutanto, E. M. (2017). The influence of organizational learning capability and organizational creativity on organizational innovation of Universities in East Java, Indonesia. Asia Pacific Management Review22(3), 128-135.

Thorsteinsson, G. (2014). Innovation education to improve social responsibility through general education. Tiltai61(4), 71-78.

Yamazumi, K. (2008). A hybrid activity system as educational innovation. Journal of Educational change9(4), 365-373.

Wals, A. E. (2014). Sustainability in higher education in the context of the UN DESD: a review of learning and institutionalization processes. Journal of Cleaner Production62, 8-15.

 

Full text: PDF (English)

 

To cite this article: ZACHAROULA, L., (2020). Innovation in managing educational services. Entrepreneurship, 8 (2), 71-85, DOI: 10.37708/ep.swu.v8i2.7